A big part of any job is giving and receiving feedback. It’s where many of us spend a significant amount of time, and when it’s not done well, man, is it painful. Not all feedback is helpful feedback. Have you ever heard (or said) something like this? “That font is too pointy.” “We can’t use…
There comes a time when every organization must face a cold reality—developing a consistent written voice can be hard. “Wait a second,” you might say to yourself, “my organization doesn’t really do much with writing.” But think about it—chances are, you have already sent a text, drafted an email, or otherwise written something down since…
Good stories are all around us. Through stories, family and friends share their daily lives and experiences, teachers their studies, philosophers their thoughts, novelists their tales, and co-workers their rants. Stories help us understand and remember information by moving us to action, bringing us to tears, and giving us joy. Some can even change our…
